Contact & Support

Find your answer

For questions, please check our help centre.

Go to our help centre

How can I order additional hardware?

Customers can order additional sensors and bridges via the webshop that can be accessed through the Sensorfact software. Please use the “Sign in” button in the upper right corner. Not yet a customer? Please contact our sales team to request an offer.

How can I monitor the quality of my installation?

The Sensorfact software contains an ‘Installation overview’ feature. This overview gives you relevant feedback during the installation process (e.g. reception of sensor data, quality of network connectivity, etc.), and provides tools to optimise the set-up.

Can I also export my measurement energy data?

The measurement data can be exported in csv-format. If you want to automatically integrate sensor data into your own platform to centralise your energy data, you can order Sensorfact Connect in the webshop.

We are here to help

In the help centre you can find answers to the most frequently asked questions. If you cannot find the answer you are looking for, you can use this contact form to contact our support team. You can also send an email to support@sensorfact.nl.